Telephone Skills Cassettes is a telephone skils training system designed to simulate job skills using the telephone in business for individuals with a developmental disability. It introduces basic telphone uses that may be encountered in an entry-level job. Six different work sample cassettes include: Taking Messages, Making Appointments, Fast Food Orders, Restaurant Orders, Business Orders, and Consumer Orders. A complete kit includes a Teacher's Guide with Answer Key, Instructional Objective
Using a Telephone is a telephone skills training system designed to teach people with cognitive disabilities how to place local and long distance phone calls, how to call community services, and how to make calls from pay phones. The complete program includes an instruction manual, five directories, and 15 certificates of completion. OPTIONS: Set of five directories ($21.95) and a set of fifteen certificates ($2.95).